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  Updated 27/05/2003

IT Training & Consultancy - Meeting Your Needs

 
 


Do you need a PC Support team but lack the size & budget to recruit the right people?
Do you need some sound advice on how to minimise the risk of hardware failures?
Would some training in Microsoft applications help you to maximise your investment?
Are you unsure if you could recover from a systems failure?
Are you unsure about your backups – would/could they be restored?

How confident are you the baddies can’t get in when you’re on the Internet or the latest virus won’t affect you?

Do you have good IT skills but lack the time to carry out these vitally important functions?

If the answer to one or more of these questions is Yes then read on. ….

 

Let’s face it – you went into business to do what you do best – NOT to be an IT guru! Though that’s how most companies see IT, we’ve heard it so many times now..  “How was I supposed to know my systems were out of date/about to fail/would be infected with that *** virus! We’re a charity / sell pensions / design buildings.”

* If you’ve ever wished you had the luxury of a dedicated support team, experienced staff who know your systems, provide trouble-shooting and application training to a high standard, and above all can speak your language rather than ‘techie’ then is for you.

 * Burnthouse Computers are a local company dedicated to providing ‘corporate’ IT department services to those businesses that really need it, but you only pay for them when you need them. We can provide as much support and training as required or as little as half a day a month.

* We have access to highly trained and experienced people who have developed IT solutions and services for companies of all sizes – from small businesses using 1 or 2 PCs through to some of the largest institutions operating in the UK today.

* Available to suit businesses with or without a network.

NoLAN ~ Peer2Peer
For those of you running your business using unconnected PCs or maybe connected as a Peer to Peer network this service is for you. We’ll ensure your systems are kept up to date with advice on areas of improvement.

What’s included:

  • Hardware and Software inventory
  • Operating System & Application Updates
  • Monitoring of AntiVirus & Firewall
  • Web & Email support
  • Ongoing Consultancy and Development
  • Application, Operating Systems and general IT training

Client ~ Server
Running a server? Planning to implement a client/server network? The Client~Server package provides the level of skills needed to maintain your network and help you reap the benefits this next level of networking can bring.

What’s included:
  • Server Operating System Updates
  • Alarms and Alerts
  • Hardware and software inventory
  • Monitoring of AntiVirus & Firewall
  • Web & Email support
  • Application, Operating Systems and general IT training

What’s involved?

  1. We will visit your offices for an initial meeting - an opportunity for both of us to get to know each other’s expectations

  2. A date for the Site Audit of your software and hardware will be arranged
  3. We’ll prepare a proposal recommending both initial issues to be dealt with and a road map to more efficient (where applicable) and cost effective IT systems. This will include an estimate (in half days) to be allowed for each month
  4. We agree the best renewal interval to suit your budget and planning process and prepare Terms & Conditions accordingly

Where do you go from here?
Call us on 01403 865181 or email itfriday@burnthouse.co.uk and we’ll answer all your questions and take it from there.

Oh, if you’d like to hear what a few of our clients think of our services have a look below.


 What they’ve said about

“ We’re not particularly computer literate but depend on IT for our livelihood. Burnthouse Computers have been most understanding and patient, above all the service has been very constructive getting the systems we require to work and enabling us to understand the detail. Keep up the good work!”

Cliff McIntosh, Proprietor
C J McIntosh & Co
Hurstpierpoint

“As a small company full time IT support is out of the question but time consuming problems still arise.
We now use the
service from Burnthouse Computers who have proved to be excellent, answering our problems quickly and efficiently.”
 

Fred Payne, Proprietor
Southern Counties Business Equipment
Partridge Green

 

“Burnthouse Computers provided our charity with a great IT support solution. We took advantage of the flexible support service Burnthouse offered enabling us to overcome the daily demands of a growing and new IT infrastructure. We were able to draw upon BCA’s expertise in system maintenance and project management. We now have a much improved network that is safe and reliable, thanks to the hard work of Clare Kennett.”

Gary Page, Finance Director
Fire Services National Benevolent Fund
Littlehampton

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